We are accepting new patients. You do not need a referral, and you do not need to have stopped using to come in.
Three ways to start
- Walk in — Monday to Friday, 8:00 am to 4:30 pm, at 2387 Professional Heights Dr., Suite 140
- Call — (859) 303-5794 during office hours
- Request a callback — use the contact form and we will phone you back
What to bring
- A photo ID, if you have one
- Your insurance or Medicaid card, if you have one
- A list of any medications you currently take
- The name of your primary care provider, if you have one
If you do not have some or any of these, come in anyway. Missing paperwork is a problem we solve, not a reason to turn someone away.
What happens at the first visit
Mostly, questions. The first visit is about understanding your situation well enough to make a sensible plan — not about starting treatment before anyone knows what is going on.
- Intake paperwork. Staff will help you with it. If reading or filling in forms is difficult, say so and someone will go through it with you.
- A comprehensive assessment. Your current symptoms, what they are stopping you doing, your treatment history, substance use history, medical concerns, the supports you have around you, and any safety concerns.
- A psychiatric evaluation with a psychiatric provider, covering your symptoms, history, current and previous medications, and a mental status examination.
- A diagnosis and recommendations — based on the assessment findings and the provider’s clinical judgment, including whether outpatient care is the right level for you.
- A treatment plan, written with you. Measurable goals, and the services needed to reach them. You are not handed a finished plan to sign.
You can read more about each step on the Assessment & Evaluation page.
Expect 45 to 60 minutes, sometimes longer if there is a lot to work through. You will be seen by our psychiatric mental health nurse practitioner (PMHNP-BC).
Medication can be prescribed at that first visit where it is clinically appropriate, and sent straight to your pharmacy. You do not need a second appointment before treatment starts.
Cost
We accept Medicare, Medicaid, Aetna, WellCare, Passport, commercial insurance, and self-pay. See Insurance & Payment for details.