Recovery does not only happen in the appointment. Recovery support is the practical help that keeps it going in between.
What support can include
- Case management — someone who keeps track of the whole picture with you
- Referrals to housing, food, transport, and employment services
- Help with paperwork: Medicaid enrollment, benefits, and clinic forms
- Connection to peer support and community recovery groups
- Coordination with other providers involved in your care, with your consent
Care coordination
Where you have authorized it and where it is clinically useful, we coordinate with the other people and organizations involved in your care. The point is continuity: fewer duplicated appointments, fewer contradictory instructions, and fewer barriers that nobody has taken responsibility for.
That can include your primary care provider, therapists and counselors, substance use disorder treatment programs, intensive outpatient or residential programs, hospitals and emergency departments, pharmacies, laboratories, recovery and sober-living programs, case management services, community behavioral health organizations, and any other healthcare provider treating you.
None of this happens without your authorization. You decide who we talk to.
Referrals, when we are not the right place
If what you need is beyond what this clinic can provide, you get a referral rather than a dead end. Depending on the need, that may be to:
- Group therapy, intensive outpatient treatment, or partial hospitalization
- Inpatient psychiatric treatment, or residential substance use treatment
- Detoxification services, or crisis stabilization
- Primary or specialty medical care
- Psychological or neuropsychological testing
- Community support services, case management, peer support, and social-service resources
Referrals are based on what you clinically need and what is actually available locally — not on what is convenient to arrange.
Understanding your own treatment
You should leave an appointment knowing what you have been diagnosed with, what your medication does, what the plan is, and what to do when things get hard. Education covers your diagnosis and symptoms, your medications, the treatment being recommended, coping strategies, relapse prevention, recovery, and what community resources exist.
It is explained in a way that works for you. If an explanation did not land, say so and ask again — that is a normal part of treatment, not an imposition.
Meeting people where they are
Harm reduction means that any reduction in harm counts as progress. You do not have to be abstinent to be welcome here, and you will not be discharged for being honest about a setback.
Community partners
Ask at any appointment. Which organizations we point you to depends on what you need and what has capacity at the time, so we would rather make the call with you than publish a list that goes out of date.
Asking for help
Call (859) 303-5794 or mention recovery support at any appointment.