Appointments from wherever you are, on a phone or a computer. Telehealth removes the two barriers patients name most often: transport and time off work.
What you can do by telehealth
- Medication management reviews and follow-up appointments
- Follow-up for medication-assisted treatment
- Check-ins with your care team between in-person visits
- Counseling, where it is available by telehealth and clinically appropriate for you
Which services are offered by telehealth depends on what the law, your insurer, and professional standards permit — and on whether it is clinically appropriate in your case. Your provider makes that judgment, not the booking. If you need to be seen in person, need emergency help, or need a higher level of care, you will be told and directed to the right service rather than kept on a video call.
What you need
- A phone, tablet, or computer with a camera and microphone
- A private place where you will not be overheard
- A reasonably stable internet or cellular connection
If you do not have a private space or a reliable connection, say so when you book. That is a normal reason to be seen in person instead, and it is not a problem.
How to join your appointment
We use Google Meet or Zoom, whichever you prefer — tell us when you book. Appointments can be video or audio only.
You will be sent a link before your appointment. Open it at the appointment time and you will join the call. You do not have to create an account, and on a computer you do not need to install anything — the link opens in your browser. On a phone or tablet, the Google Meet or Zoom app gives a steadier connection.
If the link does not work, call (859) 303-5794. Do not sit waiting — we would rather switch you to a phone call than lose the appointment.
Privacy
Telehealth appointments are conducted over a platform intended for healthcare use. Please do not send medical details by email or through the contact form on this website — neither is a secure channel. See our Notice of Privacy Practices.
Booking a telehealth visit
Call (859) 303-5794, Monday to Friday, 8:00 am to 4:30 pm.